1. Online Orders
Global Custom Products, Inc. uses Paypal's sophisticated encryption tools to insure security of your information, transactions, and money. Paypal automatically encrypts your confidential information in transit from your computer to theirs using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available). Once your information reaches Paypal, it resides on a server that is heavily guarded both physically and electronically. Paypal servers sit behind an electronic firewall and are not directly connected to the Internet, so your private information is available only to authorized computers.
2. How to Order Online
Purchase with our user friendly shopping cart.
For your convenience, we have included an online Order Form, which you can print and fax or send to us by mail.
1. Shipments within the continental USA
Most purchases are shipped via UPS ground. If you need faster service, please ask for charges to your particular destination. E-Mail or call us toll free 866.787.4274 for your requests.
2. Shipments to Alaska and Hawaii
The basic services to these two states is UPS Second Day Air. Please ask for charges to your particular destination. E-Mail
3. Shipments to Canada and Europe
Shipments to Canada and Europe are sent through the UPS. There is a surcharge over our regular rates. Please E-Mail or call toll free 866.787.4274 for charges.
4. Standard Charges within the continental USA
Shipping and Handling charges are automatically calculated using a percentage based on your total purchase, when you check out through Paypal.
1. Policy
We are dedicated to providing you, our customer, with the best possible level of service. If you are not completely satisfied, within thirty (30) days of receipt, we will gladly exchange or refund the item you purchased. If a refund will be issued, it will be for the cost of the item, less the freight charges, unless you found either an error on our part or a manufacturer defect.
2. How to Return
Please call for RMA #
Return to:
Global Custom Products, Inc.
101 Sycamore Ave.
Folsom, Pa. 19033
Please use a reputable carrier, since you are shipping the item back to us at your own risk. It is a good idea to call and notify us you are returning the item. Please do not forget to include inside the package all the information about YOU--name, address, phone number, the reason you are returning the item and your instructions.
3. Contact Customer Service
If you still have questions, please feel free to E-Mail or call toll free 1.866.787.4274
Tuesday, August 24, 2004
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